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Next Generation Digital Customer Engagement

As a leader in customer engagement, we improve life science marketers’ return on digital spending by increasing the value of customer interactions.

Our leading-edge cloud-based SaaS offerings remove friction from digital content production and delivery.  Our advanced analytics drive insights that deepen Health Care Professional (HCP) and Consumer engagement.  We help you accelerate the right content to the right customer -- with lower churn, cost, and time to market.

Driving Impact at Key Points of Customer Interaction Value Chain

Driving Impact at Key Points of Customer Interaction Value Chain customer engagement life science return digital spend remove friction from digital content

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Our cloud based software, related services and data analytics enables life science companies to simplify and scale customer engagement for commercial success.

  • Despite 90% of field reps having iPads, the majority of sales presentations do NOT use CLM digital content.
  • Costly, cumbersome programming makes it difficult to meet field reps’ needs for updated customer-centric CLM sales content.
  • Patient engagement programs are costly and difficult to implement.
  • Many engagement solutions fail to accommodate multiple brands, geographies, disease portfolios, stakeholders, languages, and regulations.

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Harness New Customer Insights to Boost Engagement

 
  • Monitor the impact and value of digital content.
  • Continually enhance the quality and relevance of customer interactions.
  • Leverage deeper analytics to convert digital interactions into superior business outcomes.

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Simplify and Scale Patient Engagement

Our health hub™ is a cloud based interaction platform that enables turn-key white-label engagement programs for patients and HCPs - driving commercial benefit with faster time to market and lower cost.
 
Use our turn-key cloud based capabilities to:
  • Easily create your own branded patient engagement solution
  • Create effective HCP-Patient interaction
  • Improve business results

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We enable you to take your customer engagement to the next level and drive superior business results

Targeted Solutions

Flexible Fast Execution

Domain Expertise 

State-of-the-Art Technology

Advanced Analytics

Dedicated Support 
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Contact

viihealth, Inc.
116 Research Drive
Bethlehem, PA 18015
USA
Ph: 1-215-352-3400

Paris:
18 rue Pasquier
F-75008 Paris
France
Ph: +1 (514) 515-4204

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